"The FINE Cartridge may not be installed properly, or the Cartridge may not be compatible with this machine. Open the Scanning Unit (Printer Cover) and install the appropriate FINE Cartridge.
If the error is not resolved, the Print Head may be damaged. Contact your Canon Service representative. "
An Error Message Is Displayed on the LCD/LED |
If an error message is displayed on the LCD or LED, take the corresponding action described below.
An Error Message Is Displayed on the LCD (MP220 series)
Message
Action
CHECK INK
U051/U052/U053/U059
The FINE Cartridge may not be installed properly, or the Cartridge may not be compatible with this machine. Open the Scanning Unit (Printer Cover) and install the appropriate FINE Cartridge.
If the error is not resolved, the FINE Cartridge may be damaged. Contact your Canon Service representative.
CHECK INK
U075/U076
Make sure that each FINE Cartridge is installed in the correct position.
CHECK INK
U140
The FINE Cartridge may not be compatible with this machine. Install the appropriate FINE Cartridge. See Replacing a FINE Cartridge.
CHECK INK
U150
The FINE Cartridge may not be installed properly.
Open the Scanning Unit (Printer Cover) and install the FINE Cartridge properly.
If the error is not resolved, the FINE Cartridge may be damaged. Contact your Canon Service representative.
CHECK INK
U162
Ink may have run out.
The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected.
If you want to continue printing without this function, press the Stop/Reset button for at least 5 seconds.
Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities.
Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
CHECK INK
U163
Ink has run out.
Replace the ink cartridge and close the Scanning Unit (Printer Cover).
If printing is in progress and you want to continue printing, press the Stop/Reset button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition.
The function for detecting the remaining ink level will be disabled.
Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition.
NO PHOTOS ON CARD
REQ. SERVICE SOON
The machine has a built-in ink absorber to hold the ink used during Print Head Cleaning, for example.
This error message indicates that the ink absorber is nearly full.
Press the OK button to cancel the error so you can continue printing.
However, because printing is disabled once the ink absorber becomes completely full and until the ink absorber is replaced, you are recommended to contact your Canon service representative as early as possible. (You will need to replace a particular part of the machine.)
INCOMPATIBLE CAMERA
A communication time out occurs if an operation takes too long or if it takes too much time to send data. This may cancel printing. In such cases, disconnect and reconnect the USB cable.
When printing from a PictBridge compliant device, depending on the model or brand of your device, you may have to select a PictBridge compliant print mode on the device before connecting it to the machine. You may also have to turn on your device or select Play mode manually after connecting the device to the machine. Perform necessary operations before connecting your device referring to its instruction manual.
If the error is still not resolved, check if you can print another photograph.
UNSUPPORTED USB HUB
If a PictBridge compliant device is connected via a USB hub, remove the hub and connect it directly to the machine.
CHECK PRINTER
Turn off the machine, and unplug the power cord of the machine from the power supply. After a while, plug the power cord of the machine back in, and then turn on the machine. If the same error occurs, contact your Canon service representative.
SCANNER ERROR
Make sure that the protective material is removed from the FINE Cartridge Holder, then turn the machine off and back on again. If the problem is not resolved, contact your Canon Service representative.
An Error Code Is Displayed on the LED (MP210 series)
Alarm Lamp is lit Orange
When a printer error occurs, the Alarm lamp is lit orange. The number displayed on the LED indicates the type of error that has occurred. Check the error code displayed on the LED and take the appropriate action to correct the error.
E and number (error code) are alternately displayed on the LED of MP210 series.
Error Code
Cause
Action
E, 2
The machine is out of paper. / Paper does not feed.
Reload the paper correctly and press the Black or Color button.
E, 3
Paper jam.
If paper has jammed in the machine, clear the jam, reload the paper in the machine correctly and then press the Black or Color button.
E, 4/
E, 5
The FINE Cartridge cannot be recognized.
The FINE Cartridge may not be installed properly, or the Cartridge may not be compatible with this machine. Open the Scanning Unit (Printer Cover) and install the appropriate FINE Cartridge.
If the error is not resolved, the Print Head may be damaged. Contact your Canon Service representative.
E, 7
FINE Cartridge is not installed in the correct position.
Make sure that each FINE Cartridge is installed in the correct position.
E, 8
Ink absorber is almost full.
The machine has a built-in ink absorber to hold the ink used during Print Head Cleaning, for example.
This error code indicates that the ink absorber is nearly full.
Press the Black or Color button to cancel the error so you can continue printing.
However, because printing is disabled once the ink absorber becomes completely full and until the ink absorber is replaced, you are recommended to contact your Canon service representative as early as possible. (You will need to replace a particular part of the machine.)
E, 9
The digital camera or digital video camcorder connected is not compatible with this machine.
A communication time out occurs if an operation takes too long or if it takes too much time to send data. This may cancel printing. In such cases, disconnect and reconnect the USB cable.
When printing from a PictBridge compliant device, depending on the model or brand of your device, you may have to select a PictBridge compliant print mode on the device before connecting it to the machine. You may also have to turn on your device or select Play mode manually after connecting the device to the machine. Perform necessary operations before connecting your device referring to its instruction manual.
If the error is still not resolved, check if you can print another photograph.
E, 1, 3
Ink level cannot be detected.
Ink may have run out.
The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected.
If you want to continue printing without this function, press the Stop/Reset button for at least 5 seconds.
Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities.
Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
E, 1, 4
The FINE Cartridge cannot be recognized.
The FINE Cartridge may not be compatible with this machine. Install the appropriate FINE Cartridge. See Replacing a FINE Cartridge.
E, 1, 5
The FINE Cartridge cannot be recognized.
The FINE Cartridge may not be installed properly.
Open the Scanning Unit (Printer Cover) and install the FINE Cartridge properly.
If the error is not resolved, the FINE Cartridge may be damaged. Contact your Canon Service representative.
E, 1, 6
Ink has run out.
Ink has run out.
Replace the ink cartridge and close the Scanning Unit (Printer Cover).
If printing is in progress and you want to continue printing, press the Stop/Reset button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition.
The function for detecting the remaining ink level will be disabled.
Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition.
E, 1, 9
PictBridge compliant device is connected via a USB hub.
If a PictBridge compliant device is connected via a USB hub, remove the hub and connect it directly to the machine.
E, 2, 0
The size of the document cannot be correctly detected or the document is too small when the Fit-to-Page copying is selected. / Scanning the Print Head Alignment Sheet has failed.
Make sure the document meets the requirements and correctly loaded on the Platen Glass. Then reload the document and press the Black or Color button.
See Loading Original Documents.
If the error is not resolved, connect the machine to the computer and align the Print Head on the printer driver. For details, see Aligning Print Head on the Computer.
Power Lamp Flashes Green and Alarm Lamp Flashes Orange Alternately
The Power and Alarm lamps flash alternately as shown below.
Disconnect the USB cable from the machine, turn the machine off, and then unplug the machine from the power supply. Plug the machine back in and turn the machine back on after leaving it for a while.
If the problem is not resolved, contact your Canon Service representative.
Error Code
Cause
Action
E, 2, x
E, 3, x
E, 4, x
An error requiring servicing might have occurred.
Make sure that the protective material is removed from the FINE Cartridge Holder, then turn the machine off and unplug the power cord of the machine from the power supply. After a while, plug the power cord of the machine back in, and then turn on the machine. If the same error occurs, contact your Canon service representative.
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